ABA Intake Specialist and Rethink Coordinator (South Africa)

Remote, South Africa

Category: Health Care

Location:

We are an ABA therapy provider serving children and families across the United States. We are seeking a highly professional, articulate, and compassionate Intake Specialist and Rethink Coordinator to support our clinical and operations teams during after-hours coverage.

This role is responsible for two critical functions:

Handling after-hours intake calls from families and referral sources

Supporting Registered Behavior Technicians (RBTs) with onboarding, training, and technical support inside the Rethink platform

This person represents our company to both families and clinicians, so professionalism, communication skills, and emotional intelligence are essential.

Working hours: 12:00 PM to 8:00 PM Eastern Time

Important: Hours may change as time progresses.

Additionally: Candidate should be open to other roles as well as role may shift as time progresses.

Key Responsibilities

Intake and Call Handling

Answer inbound after-hours calls from parents, caregivers, and referral sources

Provide calm, professional, and empathetic communication to families seeking ABA services

Collect and verify intake information accurately

Explain services,...