Account Manager - Performance Marketing (Remote Global)

Remote, South Africa

Description

Overview

We are looking for a Client Success Manager (Performance Marketing) to join our growing global team. In this role, you will own a portfolio of client accounts end-to-end: setting account strategy, guiding success plans tied to business KPIs, driving growth opportunities, and proactively managing retention and risk. Your portfolio will include paid media-driven accounts as well as SEO-focused accounts. The ideal candidate combines marketing strategy thinking with strong client communication, ties every decision to client ROI, and can lead cross-functional specialists (Paid Search, Paid Social, SEO, DSP, Creative, Analytics) toward clear priorities and outcomes.

This is a remote role open to candidates willing to work US business hours.

Responsibilities

Own account strategy and success planning: define goals, KPIs, priorities, and quarterly roadmaps with each client.

Lead client relationship and communication: run recurring meetings, manage stakeholders, align expectations from day one, and document next steps.

Drive account performance management: interpret results against business metrics (ROAS, CPA, CAC vs. LTV, organic growth), identify issues and...