Admin Support

Remote, South Africa

Job Spec:

We are seeking a detail-oriented Admin/Support Specialist to join our team. This individual will play a vital role in managing the "after-sales" aspect, ensuring that post-sales processes are handled efficiently and effectively. By providing attention to detail, this role ensures a seamless administrative process and helps maintain strong, positive relationships with our clients.

Key Responsibilities:

Manage and process various administrative tasks related to:

Support & Admin:

Managing the Support inbox

Invoice queries – Core/Sales

Suspensions – Hire

Damage & Loss Charges

Service Reminders

Credits

Depot support for PMR/New Hire Contact

Managing the Specialist inbox

Invoice queries

Suspensions

Admin – POCs/PODs

Damage & Loss Charges

PO queries

Managing Suspension inbox

Suspension for holiday/goodwill

Queries

Liaison with Customer ref damage & Loss queries

Raise Off hires

Investigate hire issues

General Admin

Requirements

Relevant industry experience not essential but beneficial

Excellent communication skills, both verbal and written

Excellent customer communication skills over email

Ability to multitask and prioritize

You are mature, upbeat...