Administrative Coordinator – Psychology Practise

Remote, South Africa

About the Role We are seeking a highly organised, tech-savvy Administrative Coordinator to support a specialist concierge psychology practice that provides personalised mental health care to individuals with complex and acute needs. The practice works with patients who may require urgent psychiatric support, including individuals who have struggled to find suitable care elsewhere. The successful candidate will play a vital role in keeping the practice running smoothly, coordinating appointments and ensuring patients receive timely, professional and compassionate communication. This is an opportunity for an experienced healthcare administrator who thrives in a fast-paced environment, understands the importance of confidentiality and can confidently manage competing priorities.

Key Responsibilities ● Manage patient scheduling, appointments and calendar coordination. ● Coordinate multi-day treatment sessions, retreats and other specialist care arrangements. ● Communicate professionally with patients, healthcare providers and external partners via email and other appropriate channels. ● Manage patient correspondence, including drafting responses, summarising emails and following up...