Applied AI Engineer

Remote, South Africa

We are looking for Applied AI Engineers to join one of our teams — AI Tools team, CRM team, and others.

Our AI teams turn everyday business problems into working software. We automate processes across the company and put AI tools directly in the hands of the people who need them — so time goes into decisions, not routine. For example, we build in-app support experiences like Plata's customer-facing support chatbot.

Wherever you land, you'll be building production systems on top of the most capable models available, from customer-facing assistants to back-office automation that quietly saves thousands of hours.

You'll collaborate cross-functionally with backend engineers, product teams, and business owners to deliver automated, scalable solutions that change how the company works day to day.

Challenges that await you:

Building AI-powered products from the ground up - assistants, chatbots, copilots, and internal automation.

Improving model quality where it matters most - retrieval, prompting, fine-tuning, and choosing the right model for each task

Owning LLM pipelines end-to-end — from model selection, retrieval, and prompting strategy to release and monitoring in...