Call Centre Agent - Healthcare
ReWorks Solutions
R17,000–19,000 a month
Remote, South Africa
Company: ReWorks Solutions Contract Duration: 3-Month Seasonal Contract Location: Remote – South Africa Working Hours: Rotational shifts between 9:00 AM and 9:00 PM EST Weekend Work: Yes, on a rotational basis Salary: R 17,000–19,000
About the Opportunity
We're looking for a customer-focused and reliable Call Centre Agent to join our growing healthcare team on a 3-month seasonal contract.
In this role, you'll be one of the first points of contact for clients, assisting with appointment scheduling, handling general enquiries, updating client records and ensuring every interaction is professional, helpful and positive.
We're looking for someone with previous call centre or customer service experience who is confident communicating over the phone, comfortable working in a fast-paced environment and genuinely enjoys helping people.
Requirements
Key Responsibilities
Answer inbound calls professionally and efficiently.
Schedule, reschedule and confirm client appointments.
Assist clients with general enquiries and provide friendly, professional support.
Accurately capture, update and maintain client information.
Coordinate schedules and communicate appointment...
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