Case Coordinator & Admin Assistant (ABA Services) | EST Hours | Remote

Remote, South Africa

ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency—we are a dedicated extension of our clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.

We are seeking a Case Coordinator & Admin Assistant for our US-based client providing ABA Therapy Services (Board Certified Behavior Analysts (BCBA's) / Registered Behavior Technicians (RBT's) . The Case Coordinator will serve as the primary point of contact for families throughout their ABA therapy journey. The successful candidate will support operational and administrative efficiency by managing client onboarding, insurance authorizations, scheduling, communication and administrative tasks while driving continuous improvements in service quality and staff performance.

PLEASE NOTE:

Working Hours: Monday – Friday, 4:00pm – 1:00am SAST (subject to daylight saving time).

Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory....