Case Coordinator

Remote, South Africa

About the Role

ReWorks Solutions is looking for an experienced and highly organised Case Coordinator to support one of our US-based clients in the Applied Behavior Analysis (ABA) healthcare sector.

This role is responsible for coordinating client services, managing complex schedules, and ensuring clear communication between families, service providers and internal teams. The ideal candidate has previous experience in client-facing case coordination, healthcare operations or scheduling, with the ability to manage competing priorities while maintaining a high standard of service.

We are particularly interested in a more senior-level candidate who can take ownership of case coordination, resolve scheduling challenges proactively and help ensure consistent service delivery.

Requirements

Key Responsibilities

Case & Schedule Coordination: Coordinate and maintain client schedules, ensuring appropriate provider availability, staffing and coverage for ABA services.

Client & Family Communication: Act as a primary point of contact for clients, families and service providers regarding scheduling, availability and service-related queries.

Schedule Management: Manage schedule changes,...