Client Account Manager, Programmatic Media

Remote, South Africa

Location: South Africa – Remote Hours: 14:00–23:00 SAST, Monday–Friday, aligned with U.S. Eastern business hours Employment: Permanent, Full-Time

Requirements

Key Responsibilities

Own routine client and agency communication relating to active campaigns, reporting, launches, and delivery questions.

Manage account calendars, reporting schedules, status calls, open items, and internal follow-through.

Triage client questions and coordinate with Programmatic Operations, Data, and Dashboard teams where technical input is required.

Translate technical campaign and data explanations into clear, concise, client-ready communication.

Coordinate creative assets, tags, geographic requirements, timelines, and other launch dependencies.

Walk clients through reporting and dashboard outputs and identify potential issues.

Escalate delivery, relationship, and scope risks proactively.

Maintain accurate account documentation and ensure commitments are recorded and followed through.

Must-Have Requirements

3+ years of experience in digital media, advertising, agency account management, client success, or a closely related environment.

Ideally 4–6+ years of experience for independent client...