Client Services Representative

Remote, South Africa

Field: Operations Experience Level: Entry Posting Status: Ongoing / Evergreen

Role Overview

Client Services Representatives help support clients and partners across Norgress ’ portfolio of brands. This role focuses on providing thoughtful, professional communication with individuals who interact with Norgress through our various divisions.

Individuals in this role may assist with managing client inquiries, supporting onboarding processes, and helping ensure a positive experience for those engaging with our organization.

Because Norgress operates through a flexible, project-based model, contributors in this area may support multiple brands or initiatives depending on project needs.

Responsibilities May Include

Responding to client inquiries received through email, online forms, or support platforms

Providing general information about Norgress services and initiatives

Supporting onboarding processes for new clients or partners

Routing specialized inquiries to the appropriate internal team members

Maintaining organized records of client communications

Helping ensure a professional and positive client experience

What We Look For

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