Client Success Senior Manager

Remote, South Africa

EyeCarePro is a leading digital marketing and technology company serving the optometry industry. For more than two decades, we have helped eye care professionals across North America attract patients, improve performance and grow their practices.

Today, our group brings together marketing, technology, software, data and growth expertise across multiple brands. Our fully remote, international team works collaboratively across businesses, markets and disciplines while remaining grounded in our core values: Great Collaborator, Always Learning, Driven to Improve and Client Focused.

As we grow, we want to build a Client Success function that gives clients a consistently strong experience and gives our teams the structure, skills and tools to deliver it.

That's what we're hiring you to build and lead.

The Brief Is Straightforward

Keep more great clients and turn client insight into action.

Make sure our clients understand the value we deliver.

Spot risks before they become churn.

Build stronger, more consistent client relationships.

Match client portfolios to team capacity and turn the strongest practices across our businesses into shared standards.

Develop strong Client...