Customer Onboarding Specialist - EMEA
Respond.io
Remote, South Africa
Department: Customer Success, Onboarding Team
Role: Customer Onboarding Specialist
About Respond.io
Founded in Hong Kong in early 2017, is an AI-powered business messaging platform that helps companies manage customer conversations across chat, calls and email, all in one place.
Trusted by businesses in over 127 countries and recognized by G2 and SME100, enables fast-growing companies around the world to capture, convert, and retain customers at scale.
We operate as a globally distributed team with employees based around the world, contributing to a diverse and inclusive culture. Join us, and be part of a team that is shaping the future of customer conversation management!
Our Culture
At , we move fast, work smart, and always keep our customers at the heart of what we do. Here's what we stand for:
Solve Customer Problems: Every effort must solve real customer pain points. No guesswork, just real feedback and clear value!
The 80/20 Rule: We focus on 20% of actions that create 80% of the value. Simple is powerful, it gets us moving fast.
100% Alignment, 80% Accuracy: We aim 100% team alignment and 80% accuracy. Perfect plans can wait, clear goals come first.
Be Direct: We...
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