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Customer Relationship Manager/Customer Support Manager

VirtuHire

Customer ServiceRemoteSouth AfricaPosted 23 Sept 2026
Employee

Remote, South Africa

Location: Fully Remote (South Africa) Hours: UK Business Hours

Are you passionate about delivering exceptional customer experiences and building long-term relationships? Do you have the skills to manage client needs while driving customer satisfaction in a fast-paced, tech-driven environment? Join our client’s team as a Customer Relationship Manager/Customer Support Manager , where your expertise will directly impact the success of an innovative healthcare technology platform.

About the Role: In this role, you’ll be the main point of contact for customers, ensuring seamless onboarding, providing ongoing support, and fostering relationships that drive customer retention and satisfaction. You’ll work with a leading healthcare automation platform dedicated to streamlining and enhancing healthcare processes for clients worldwide.

Requirements

Key Responsibilities:

Customer Relationship Management: Build and maintain strong, lasting relationships with clients, understanding their needs and ensuring their success with the platform.

Support & Problem Solving: Serve as the first point of contact for customer inquiries, providing timely and effective solutions to their...

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