Customer Service Specialist - Remote Work From Home

Remote, Worldwide

Healthesystems offers workplace flexibility with our Work-From-Home model, and a competitive compensation and benefits package including healthcare coverage, PTO, paid holidays, 401(k), company-provided life insurance/disability coverage, wellness options, and more.

States preferred: AL, AZ, FL, GA, ID, IN, MD, MS, MO, NC, OH, OK, PA, SC, TN, TX, UT, VA (we are unable to hire in every state)

HOURS: During training: 10:30am-7:15pm, Eastern Time, M-F. After training, regular shifts range between 9am-10pm, Eastern Time, M-F with possible weekends Sat/Sun

WORK FROM HOME REQUIREMENTS: To facilitate working from home, and as a requirement for this role, candidates must provide their own reliable, high speed internet access with sufficient bandwidth to execute all job functions. Additionally, candidates must provide a private workspace free from distraction and noise. Company laptop will be provided.

Summary: The role of the Customer Service Specialist is to build trusted relationships with our clients, their claimants and pharmacies by providing superior customer service to every caller.

Key Responsibilities: “To simplify complexities for each customer.”

Works with Team Lead,...