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Customer Success Engineer - EMEA

Cyolo

Customer ServiceRemoteSouth AfricaPosted 31 Oct 2026
Employee

Remote, South Africa

Description

We are looking for a Customer Success Enginee r to serve as a trusted technical partner for our customers throughout their post-sale journey. This role combines customer success, technical expertise, troubleshooting, and product enablement to help customers successfully adopt our solutions, overcome technical challenges, achieve business outcomes, and realize long-term value from our products and services.

As a Customer Success Engineer at Cyolo , you will play a key role in ensuring our customers successfully deploy, adopt, and maximize the value of our solutions.

You will work closely with Customer Success Managers and cross-functional teams to understand customer goals, technical environments, and challenges, while providing hands-on technical guidance throughout the customer lifecycle.

The role combines proactive customer engagement with deep technical problem-solving. You will act as a trusted technical advisor, help resolve complex technical issues, support implementations and integrations, and provide recommendations that drive adoption and long-term customer success.

Cyolo secures every connection across critical infrastructure and operational technology...

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