Customer Success Manager – Client Growth & Engagement
RSI Security
USD 70,000–72,000 a year · about R1.2m (ECB rate of 02 Nov 2026)
Remote, Worldwide
Customer Success Manager – Client Growth & Engagement
Department: CX
Reports To: Head of Delivery and Operations
Employment Type: Full-time; W2
Salary Range: $70,000 - $72,000
Role Summary
We are seeking a proactive, relationship-driven Customer Success Manager (Client Growth & Engagement) to join our Delivery organization. In this role, you will serve as a strategic bridge between client delivery, client engagement, and expansion opportunities. You will be responsible for maintaining ongoing client engagement after project kickoff, tracking relationship health, coordinating strategic touchpoints, and identifying opportunities for additional services and long-term partnership growth.
Unlike a traditional sales role, this position sits within our delivery organization. You will work closely with Project Management, Client Experience, Sales, and Leadership to ensure clients remain engaged, supported, and aligned throughout their lifecycle.
What You Will Do (Core Responsibilities)
Client Relationship Management
Serve as the primary relationship contact for assigned client accounts throughout the engagement lifecycle.
Build and maintain strong working relationships with...
Sourced from Himalayas
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