Customer Success Manager

Remote, South Africa

About Huzzle

At Huzzle , we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a valued, long-term member of their team.

Job Summary

We are hiring a highly proactive and strategic Customer Success Manager (CSM) to manage and grow a portfolio of B2B clients. This is a client-facing role focused on driving campaign performance, optimizing outbound strategies, and building long-term partnerships.

You will act as the bridge between clients and campaign execution—owning results, improving performance, and ensuring consistent delivery of high-quality leads.

Key Responsibilities

Act as the primary point of contact for 30–40 B2B clients

Build strong, long-term client relationships based on trust, transparency, and performance

Lead regular client check-ins to review results, gather feedback, and align on strategy

Develop a deep understanding of each client’s business model, ICP, and lead generation...