Customer Support Specialist - Dutch WFH

Remote, South Africa

Dutch Speaking Customer Support Specialist (Remote) Fully Remote

A rapidly expanding international customer experience company is looking for a fluent Dutch-speaking Customer Support Specialist to join their remote team.

This opportunity is ideal for a service-driven professional who enjoys helping customers, thrives in a fast-paced digital environment, and is passionate about delivering exceptional customer experiences from the comfort of home.

What You'll Be Doing

Provide professional and friendly support to Dutch-speaking customers across multiple channels

Handle customer enquiries relating to orders, deliveries, product information, refunds, and account support

Resolve customer concerns efficiently while maintaining a positive brand experience

Respond to customer interactions via phone, email, live chat, and social platforms

Ensure all customer records and case notes are updated accurately

Work collaboratively with internal teams to ensure timely resolutions

Identify recurring customer issues and contribute ideas for service improvements

Maintain a high standard of communication and professionalism in every interaction

Meet individual quality standards and...