EDI & Reporting Coordinator

Remote, South Africa

About the CompanyOur client is a rapidly growing coffee roasting and manufacturing business supplying private-label coffee to major US retailers and businesses, including large convenience, restaurant and retail chains. Due to significant growth, they are looking for an experienced EDI & Reporting Coordinator to take ownership of their EDI processes, purchase orders and customer reporting. This is an excellent opportunity for someone who is highly organised, technically confident and enjoys troubleshooting operational issues.

The Role You will be responsible for ensuring purchase orders flow correctly through the company's EDI systems, troubleshooting issues and working closely with internal teams and the company's EDI provider. You will also support the preparation and maintenance of customer coffee reports, using Excel and potentially AI tools to improve and streamline reporting processes.

Key Responsibilities ● Manage and monitor purchase orders received through EDI ● Troubleshoot EDI and purchase order issues ● Investigate incorrect pricing, failed transactions and other processing issues ● Work directly with SPS Commerce to resolve EDI issues ● Assist with setting up EDI...