Engineering Manager - Golang [Telesales]
Banco Plata, S.A., Institución de Banca Múltiple
Remote, Worldwide
We are looking for an Engineering manager to lead our Telesales team .
This team is engaged in tasks related to customer acquisition via phone sales. The team enables work of a number of call centers, providing working web environment and telephony capabilities to sales agents. Telesales is responsible for web-tools for client acquisition, lead call strategies, agent performance evaluation and more. It is also planned to develop a platform based on the team’s solution, so you will have the opportunity to directly influence the end-result.
This role is primarily about leading and growing people, sustaining and sharpening a team that already works well as well as being proactive with the business. In practice, that means you act as a manager and mentor for the team – developing engineers, shaping processes, and ensuring delivery quality, while still staying close enough to the codebase to make informed technical decisions and occasionally contribute to implementation.
Challenges that await you:
Lead the team: manage delivery, prioritize new features demanded by business, while contributing to development as needed
Develop talents: provide feedback, enable growth for colleagues,...
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