Inbound Lead Intake & Customer Service Specialist| South Africa

Remote, South Africa

Job Type: Full-time, long-term contractor

Workplace: Remote

Schedule: Full-time, Monday to Friday 7:00 am - 4:00 pm or 8:00 am - 5:00 pm PST

Compensation: $1,200 - $1,400/month

HireHawk connects skilled professionals with meaningful remote career opportunities at U.S. and Canadian companies across a wide range of industries. We believe strong talent is global, and we help candidates build stable remote careers with clear expectations, dedicated support, and high-quality client partnerships.

This opportunity supports a flooring retail and home improvement business that depends on accurate accounting, strong inventory visibility, and reliable financial data to make smart operational decisions.

About the Role

The Customer Service & Lead Intake Specialist will serve as a first point of contact for prospective and existing customers, primarily handling inbound phone calls and new lead inquiries for our client. The role is responsible for providing a professional and welcoming customer experience, answering basic questions about the company's services, gathering and qualifying lead information, and accurately entering customer and lead details into the company's system.

This...