Intake Specialist (ABA Therapy)

Remote, South Africa

Job Opening: Intake Specialist (ABA Therapy)

Location: South Africa (Remote – US Hours)

Type: Full-Time, Work from Home

Hours: Monday to Friday: 9am- 5pm (US Hours)

Responsibilities:

Respond to intake inquiries via phone, email, and web forms promptly and professionally

Guide families of autistic children through the intake and onboarding process with empathy and clarity

Collect and review client documentation (e.g., diagnosis reports, insurance, funding forms)

Schedule assessments and initial consultations

Maintain accurate records using our practice management software

Collaborate with the clinical, billing, and administrative teams

Follow up with families to ensure timely completion of all intake steps

Essential Qualifications:

Excellent communication and interpersonal skills

Excellent administrative management

Detail-oriented with strong organizational abilities

Comfortable using digital platforms (e.g., Google Workspace, CRMs, CentralReach, EHRs)

Ability to work independently in a remote environment

Compassionate, patient, and culturally sensitive

Requirements

Desired Experience:

Familiarity with ABA (Applied Behaviour Analysis) therapy terminology and...