Integration Support Specialist

Remote, South Africa

We are seeking a dedicated Integration Support Specialist to work with our largest global customers. You will receive initial training on our platform, but you should already have the qualifications required for the role. As an Integration Support Specialist , you will provide technical support focused on API integrations, database operations, and platform connectivity. You will investigate and resolve integration-related issues, support customer environments and data flows, and work closely with internal engineering teams to ensure seamless integrations and high service quality across the platform.

We offer a fully remote position with long-term cooperation, and working hours aligned with the EMEA time zone.

Your Mission:

Provide technical support and troubleshooting for API integrations, database connectivity, and data exchange between systems.

Investigate and resolve integration failures, API errors, and data inconsistencies by analyzing logs, API responses, and database records.

Write, optimize, and execute SQL queries to diagnose issues, extract data, and support integration workflows.

Work with RESTful APIs and webhooks — testing endpoints, interpreting payloads,...