IT Support Engineer (South Africa) - Remote

Remote, South Africa

Note: This is for active pooling purposes only. Submitting your application does not guarantee employment. Your details will be kept on file and considered for future opportunities as they become available.

We are seeking a proactive and customer-focused IT Support Engineer to join our team. This role is ideal for someone with experience providing first-line technical support in a fast-paced IT environment and a passion for delivering excellent customer service. You will serve as the first point of contact for IT support requests, resolving day-to-day technical issues, managing support tickets, and ensuring users receive timely assistance. Working closely with the 2nd Line Support team, you will troubleshoot hardware, software, Microsoft 365, Windows, and Active Directory issues, escalating more complex cases when required. Experience supporting UK-based companies or working with UK clients will be highly valued as you help maintain reliable IT operations and a seamless end-user experience.

Position: IT Support Engineer

Salary: R14,000 - R24,500 (depending on experience and technical skills)

Working Hours & Conditions: UK business hours; full-time (remote)

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