Lead Client Care Specialist

Remote, South Africa

Lead Client Care Specialist (Remote Lead Receptionist) | Work for a U.S. Law Firm | Fully Remote

Lead the Voice That Makes a Difference

PJI Law , PLC is a fast-growing boutique law firm headquartered in the Washington, DC area. Every day, people contact us during some of the most stressful moments of their lives. Our Client Care team is often the very first group they speak with, and the first impression they have of our firm.

We're looking for a leader who sets the standard on every call, coaches others to meet it, and takes pride in building a team that delivers an exceptional client experience.

This is far more than managing a phone queue. You'll lead a high-performing remote team while answering calls alongside them, owning the results, and growing the people who deliver them.

No legal experience is required. We provide comprehensive training; we're looking for proven leadership, the right attitude, and a commitment to excellence.

Monthly Compensation

$1,050 USD Base Salary + Uncapped Monthly Bonus Opportunities

Your salary is paid in USD, providing stability and competitive earning potential while working remotely from South Africa. Bonus opportunities are based on...