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Medical Insurance Denials & Claims Follow-Up Specialist

ReWorks Solutions

Science & HealthRemoteSouth AfricaPosted 02 Oct 2026
EmployeeAbout 1 h overlap with SA hours

Remote, South Africa

Job Opening: Medical Insurance Denials & Claims follow-up Specialist Location: South Africa (Remote) Type: Full-Time, Work from Home Hours: Monday to Friday: 9am- 5pm EST (US Hours)

Salary: South African Rand (ZAR)

We are seeking an organised, persistent, and detail-oriented Medical Insurance Denials & Claims Follow-Up Specialist to support a US-based healthcare operation.

The successful candidate will be responsible for reviewing outstanding insurance claims and denial reports, investigating payment issues, and following up with insurance companies until claims are resolved.

This role requires someone who takes ownership, follows through consistently, and is comfortable dealing with insurance providers to resolve outstanding claims.

Key Responsibilities

Review medical billing, outstanding claims, and insurance denial reports.

Investigate denied, rejected, underpaid, or unpaid insurance claims.

Contact insurance companies to obtain claim updates and determine reasons for non-payment.

Follow up consistently on outstanding claims until resolution.

Identify the information or corrections required to resolve claim issues.

Correct and resubmit claims where...

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