Member of Technical Staff, Cortex Lab (applied AI research)

Remote, Worldwide

Job Title: Member of Technical Staff, Cortex Lab (applied AI research)

Job Type: Full-time

Location: Remote

The Role

We're hiring a Member of Technical Staff (MTS) to develop, evaluate, and improve AI agents and LLM-powered systems operating in real-world enterprise workflows.

This is a hands-on applied research and engineering role focused on agent evaluations, failure analysis, and rapid experimentation. You'll work closely with researchers, engineers, domain experts, and enterprise customers to identify capability gaps, design rigorous evaluations, and drive measurable improvements in AI system performance.

You'll also contribute to research tooling and infrastructure that accelerates experimentation and evaluation.

What You'll Do

Design and implement evaluation frameworks, benchmarks, and datasets for LLM-powered agents and complex AI workflows.

Identify, analyze, and prioritize model, agent, and workflow failures in real-world production environments.

Run rapid experiments to validate hypotheses, measure performance, and improve agent reliability and effectiveness.

Partner with enterprise customers and researchers to evaluate, deploy, and optimize AI systems across...