Night Responder

Remote, South Africa

This is a remote position.

NOW HIRING | NIGHT RESPONDER

Bushwise | Remote Role

Ideally based in Hoedspruit Are you an excellent communicator who loves wildlife, works well independently, and thrives on responding quickly to enquiries?

Bushwise is looking for a female Night Responder to ensure no new wildlife course lead waits for a response simply because they enquired outside normal business hours.

This is a First Responder Night role, supporting the lead queue when the daytime First Responder is off shift, on leave or unavailable.

YOUR ROLE

You’ll be the first point of contact for prospective Bushwise students, providing warm, accurate and personalised responses while moving each lead towards the next step — whether that’s a call, booking or application.

Key responsibilities include: Monitor and claim new leads throughout your shift Respond promptly via WhatsApp, voice notes, email and phone Personalise responses and ask the right qualifying questions Accurately update Salesforce/lead records and log every interaction Schedule calls and create clear follow-up tasks Manage the required follow-up cadence across different channels Hand qualified leads over to the Admissions...