Part-time Virtual Medical Assistant | New York Mental Health Practice

Remote, South Africa

Are you an experienced Virtual Medical Assistant with a background in mental health or behavioral health?

We're looking for a reliable and detail-oriented professional to support a solo, independent psychiatric nurse practitioner practice in New York providing medication management through telehealth and in-person appointments.

Key Responsibilities:

Schedule patient appointments and send reminders

Support patient intake and insurance verification

Sort and route incoming patient portal messages

Prepare paperwork for prior authorizations

Submit and follow up on insurance claims

Send pre-approved standard patient communications

Log prescription refill requests and queue them for provider review

Maintain HIPAA-compliant patient communication and documentation

Requirements:

Experience working in a New York mental health or behavioral health practice

Previous experience as a Virtual Medical Assistant or healthcare administrative professional

Familiarity with insurance verification, patient intake, scheduling, and claims

Comfortable handling confidential patient information

Strong communication, organization, and attention to detail

Familiarity with New York healthcare...