Patient Services Coordinator - US Healthcare | EST Hours | Remote

Remote, South Africa

ISTA Personnel Solutions is a dynamic and fast-growing BPO company. We are not a recruitment agency. We partner with international US clients and integrate our staff members directly within our clients' operations. We focus on long-term placements where you contribute directly to the client's success.

We are looking for a highly organised and detail-oriented Patient Services Coordinator to support a team of dentists by managing patient follow-ups, treatment approvals, clinical documentation and day-to-day communication.

You'll be responsible for reviewing clinical documentation, coordinating treatment approvals, tracking patients through multi-step treatment processes and ensuring that important follow-ups are completed. The role involves a high volume of communication and requires someone who can manage competing priorities while maintaining accurate patient records.

PLEASE NOTE:

Working hours: Monday to Friday, 16:00–01:00 SAST (subject to US daylight saving changes)

Public Holidays: You will be required to work on both South African and U.S. public holidays (compensation for SA public holidays in accordance with the BCEA).

Internet Requirements: A fixed fibre line with a...