Payment Integrations & Technical QA Manager
CXM
Remote, Worldwide
We are an international broker. Our clients fund and withdraw through roughly 60 payment methods across Asia, Africa, LATAM and the Middle East.
Payments Product is a standalone function, and we are building the team around it. This is an early core hire.
We are looking for a Payment Integration Manager who will own payment integrations end to end: from the technical call with a provider through to stable production. You will also be the first line on every payment incident, and the person who decides whether a new integration is ready to go live.
This is a technical operations role rather than a coordination one.
Your responsibilities will be:
Running the full onboarding cycle for new payment providers: first technical call, credentials and sandbox access, configuration, test design, UAT, production launch and post-release stabilisation
Owning first-line response for payment incidents, including failed and stuck transactions, unconfirmed payments and method-level anomalies, and driving them to resolution rather than passing them on
Defining the acceptance standard for new integrations and holding the go or no-go decision before launch
Reading provider API documentation...
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