Payments Optimization Product Manager

Remote, Worldwide

Payments Optimization Product Manager

PLEASE NOTE THIS ROLE IS FOR OVERSEAS APPLICATION, NON -U.S. ONLY. NO DOMESTIC (U.S.) APPLICATIONS WILL BE CONSIDERED.

The Payments Optimization Manager is both the subscription and payments platform lead and the operator who is responsible for optimizing that platform. This is an analysis-led, hands-on role. You will own platform migrations, retry and dunning strategy, decline and authorization rate performance, gateway routing and failover, chargeback systems, and the revenue we recover from involuntary churn. You find the problem in the data, hypothesize changes, and write the requirements for engineering to execute. Our payments and billing platform is evolving, and you will be the internal voice defining what it has to do. This role requires real payments and subscription depth, strong analytical ability, and the judgment to know which decline pattern is worth chasing and which is noise.

What You’ll Be Responsible For:

Own retry and dunning strategy end to end, including retry cadence, the recovery lifecycle, hard versus soft decline handling, and the full failed-payment cycle, across the Scentbird family of businesses.

Own decline...