Project & Service Team Member
Support Tech LLC
Remote, Worldwide
This is a remote position.
As our Project & Service Admin, you aren’t just pushing paper—you are managing the lifecycle of technical projects. You will: Coordinate Projects: Manage timelines and deliverables for low voltage installs, including
data cabling, CCTV, and access control. Master the Zoho Suite: Daily management of Zoho Desk for service tickets and Zoho
Projects for long-form deployments. Communicate with Precision: Act as the bridge between clients and field technicians,
ensuring everyone is aligned and informed. Detailed Documentation: Maintain obsessive levels of detail in project notes, hardware
inventories, and close-out reports. Adaptive Support: Handle incoming communications via Dialpad and jump between
independent tasks and collaborative team goals without missing a beat.
Requirements
We are looking for a professional who balances technical "know-how" with administrative excellence. Experience: 2–5 years in a project coordination or service admin role, preferably within
the low voltage or IT industry. Technical Familiarity: A solid understanding of Ubiquiti networking, access control
systems, IP cameras, and structured cabling. Software Proficiency:...
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