Property Administration Assistant

Remote, South Africa

OVERVIEW We are recruiting on behalf of our client for a Property Administration Assistant. Our client is a UK-based property management business seeking a reliable, English-speaking remote professional to support their day-to-day tenant and administrative operations. This is a fully remote position requiring consistent availability during UK business hours (GMT/BST). The successful candidate will play a key supporting role in keeping tenant processes running smoothly, from initiating referencing checks through to managing documentation and handling maintenance-related queries. This is a straightforward but important role suited to someone who is organised, communicates clearly, and takes ownership of their responsibilities.

KEY RESPONSIBILITIES

Initiate and follow up on tenant referencing checks in line with client procedures

Upload, organise, and maintain documents accurately within the client's property management system

Send tenancy-related documents to tenants for electronic signature and track completion

Answer inbound maintenance calls, log queries, and route them to the appropriate parties

Liaise professionally with tenants via phone and email on routine...