Remote Automotive Diagnostic Specialist

Remote, Worldwide

Summary

The remote automotive technician role is a remote, diagnostics-focused role ideal for candidates with experience as a remote service technician or dealership-level diagnostician. This position supports partner repair facilities and internal teams in diagnosing vehicle concerns, guiding repair strategy, and ensuring warranty compliance. You’ll work in a fast-paced, fully remote environment that bridges technical knowledge with real-time repair execution.

Key Responsibilities:

Create initial repair plans prior to customer appointments by reviewing submitted DTCs, vehicle symptoms, and customer complaints. Determine likely causes and recommend next diagnostic or repair steps. -Support field technicians and partner shops in executing complex repairs, including module programming, HV system handling, and ADAS calibrations. -Engage directly with partner shops through RepairWise ’s electronic RO system—document findings, provide repair direction, and ensure timely status updates within the platform. -Work closely with remote service advisors to align on repair strategy, customer communication, and documentation accuracy. -Ensure repairs follow OEM warranty guidelines and field...