Remote Customer Service & Booking Specialist

Remote, South Africa

Remote Customer Service & Booking Specialist

Join Our Team! (Open to South Africa Candidates only)

Do you genuinely enjoy helping others? Are you someone who takes pride in turning a frustrating situation into a positive experience? Do you believe that even the smallest acts of kindness can make someone's day better?

If that sounds like you, we'd love to meet you!

At Monkey Wrench Plumbing, Heating, Air & Electric, we're more than just a home services company. We're a family-owned business based in Los Angeles that believes exceptional customer service starts with people who genuinely care.

We're looking for a Remote Customer Service & Booking Specialist who brings empathy, warmth, and a passion for helping others to every conversation. You'll be the first voice our customers hear, making them feel heard, valued, and confident they're in good hands.

What We Offer

$20-24/hour (based on experience) plus bonus opportunities

Consistent full-time schedule

Paid time off (PTO) and a paid day off for your birthday

Paid training and ongoing professional development

Opportunities for career growth and advancement

Supportive team environment and engaged leadership

What You'll...