Sales & Conversion Specialist

Remote, South Africa

Fully Remote Role (South Africa-based) - Contractor Role

Salary Range: R27 000 to R30 000 per month depending on experience.

Hours: Monday - Friday (9am – 5pm AWST) - (03:00am – 11:00am SAST)

Role Purpose

Drive sustainable revenue growth by converting inbound enquiries into confirmed bookings through a consultative and patient focused sales approach. This role acts as a critical bridge between marketing clinical teams and prospective patients by delivering timely engagement, clear service guidance and trusted advice. The position is accountable for optimising lead conversion performance, managing the sales pipeline with precision and consistently achieving conversion targets while ensuring an exceptional end to end patient experience aligned with business growth objectives.

Key Responsibilities

Lead Conversion:

Respond promptly to inbound inquiries from website forms, booking requests, and other channels.

Engage potential patients via phone, email and messaging to understand their needs and guide them toward booking.

Consultative Selling:

Explain services, treatment options and pricing clearly and professionally.

Address objections and provide reassurance to build...