Senior Account Executive (Enterprise/EMEA)

Remote, South Africa

At parcelLab , we help leading retailers turn post-purchase moments into experiences customers remember, and come back for.

Our platform is used by brands like John Lewis, AllSaints, Yeti, SharkNinja and IKEA to power post-checkout communication, drive retention, and build long-term loyalty.

We’re hiring an Senior Account Executive (Enterprise/EMEA) to join our EMEA sales team (UK-based, London preferred). This is a true enterprise role : complex sales cycles, senior stakeholders, and high-value deals with some of the most sophisticated retailers in the region.

The role

You’ll own a set of strategic enterprise accounts and run end-to-end, value-led sales processes — from early discovery through to close.

Engage in high-impact multi-threaded opportunities with senior stakeholders across CX, e-commerce, marketing, IT and procurement, partnering closely with SDRs, Marketing, Solutions Consulting and Customer Success.

This is a role for someone who likes ownership, cuts through complexity, and is comfortable figuring things out as they go.

What you’ll do

Build and own a healthy enterprise pipeline across a defined region or account set

Lead senior-level, consultative...