Senior Administrator, Candidate Care - Process Improvement

Remote, South Africa

This is a position within Haldren and not with one of its clients.

This fully remote position strengthens operational rhythm and client responsiveness across retained and contingent assignments, with a focus on accuracy, confidentiality, and follow-through.

Key Responsibilities

Support reporting packs and dashboard inputs for operational oversight

Monitor service levels and flag risks early (turnaround times, response SLAs, quality checks)

Standardise templates and operating procedures to reduce rework and improve consistency

Maintain accurate records in CRM and shared drives, ensuring consistent naming and versioning

Own end-to-end administrative workflows for searches, including document control and scheduling

Requirements

5+ years in senior administration, operations support, or coordination roles

Experience maintaining CRM or ATS data with strong discipline for data quality

Comfort supporting invoicing, vendor coordination, or basic finance admin workflows

Strong written and verbal communication skills in a professional services environment

High attention to detail, with consistent follow-through on deadlines and stakeholder expectations

Comfort working with...