Senior CRM Administrator

Remote, South Africa

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Job Title Senior CRM Admi

Location Remote

Time Zone US Time Zones (EST–PST)

Role Overview We are seeking a highly experienced Senior Salesforce Administrator to take full ownership of our enterprise Salesforce environment. This is a hands-on, high-impact role requiring deep platform expertise across multiple Salesforce clouds and a proven track record delivering large-scale implementations. The ideal candidate operates independently, thrives in complex environments, and brings the strategic mindset of a platform owner — not just a support admin.

Key Responsibilities

Own and manage the full Salesforce org including configuration, customisation, data integrity, and platform performance

Architect and deliver solutions across Data Cloud, Marketing Cloud, Agentforce, Service Cloud, and/or Voice

Lead complex, large-scale Salesforce implementations from scoping through to post-go-live optimisation

Translate business requirements into scalable technical solutions with minimal oversight

Manage user administration, permissions, flows, process automation, and system integrations

Drive...