Senior End User Computing Engineer

Remote, Worldwide

TCCA is seeking an experienced Senior End User Computing Engineer to provide remote technical support in a fast-paced, client-focused IT environment. This role supports end users across Windows and macOS , manages cloud-based devices and applications, and troubleshoots technical issues while delivering an excellent user experience.

What You'll Do

Provide remote support for Windows and macOS end users

Manage devices using Microsoft Intune and Addigy MDM

Administer Microsoft 365 and Google Workspace

Troubleshoot hardware, software, cloud, and basic networking issues

Manage and resolve tickets within established support workflows

Support device provisioning and mass deployments

Use PowerShell or Bash for scripting and automation

Apply cybersecurity best practices across end-user environments

What We're Looking For

2+ years of directly relevant experience or 5+ years in a similar IT role

Strong experience supporting both Windows and macOS

Experience with Intune and Addigy MDM

Microsoft 365 and Google Workspace administration experience

MSP or IT consulting experience

Experience working directly with end users

Strong troubleshooting, communication, and problem-solving...