SEO Customer Success Team Lead

Remote, Worldwide

SEO Customer Success Team Lead

Fully remote within the US

We're the all in one agentic marketing platform. AI native from day one. We're not joining a category, we're defining it.

We're looking for someone to lead our CSM team, run their own book of SEO clients, and build the AI systems that keep it all running. If you want real ownership, move fast, and raise the bar every week, keep reading. If "using AI" means asking ChatGPT to clean up your emails, this isn't the role for you.

What you'll own

Build AI systems that run the CSM operation without you. Dashboards, automations, alerts. This is make or break.

Lead and grow the CSM team. Coaching, performance reviews, training, and hiring people who know SEO.

Manage your own book of business. You're a player and a coach.

Be the SEO backbone of the team. Spot check client strategies and fix what's off.

Own retention and upsell. Handle escalations, run churn post mortems, and hit quarterly revenue targets.

Run the team on EOS. Set the ROCKs and make sure they get done.

What we're looking for

Proof you've built AI tools that work on their own. Dashboards, automations, agents. Be ready to show us.

3+ years of hands on SEO at...