Session Verification Specialist

Remote, South Africa

The Session Checker is responsible for reviewing and verifying service sessions, documentation, and related records to ensure they are complete, accurate, properly recorded, and aligned with established operational and compliance requirements.

This role plays an important part in maintaining the accuracy of service records and identifying missing, inconsistent, or incomplete information before records are finalized or submitted for further processing.

Key Responsibilities

Review daily service sessions and associated documentation for completeness and accuracy.

Verify that session dates, times, service information, providers, and other required details are properly recorded.

Check session notes and supporting documentation for missing or inconsistent information.

Identify documentation errors, discrepancies, or incomplete records and coordinate with the appropriate staff for correction.

Follow established procedures for session verification and documentation review.

Track pending, completed, rejected, or corrected sessions.

Maintain accurate records of verification activities and outstanding issues.

Escalate recurring documentation or compliance concerns to the...