Solutions Architect

Remote, Worldwide

We Could Use Someone Like You in Our Crew.

Solutions Architect

Where the problem isn't defined yet — you're the one who defines it.

About ModSquad

ModSquad ’s Solutions Engineering team partners with clients across industries to design, build,

and run the technology that powers their operations. We work across the partner ecosystem — Zendesk, Zoom CX, Workato, Observe.ai, and others — and increasingly with agentic AI to build systems that fundamentally change how work gets done.

The Job

As a Solutions Architect, you operate at the intersection of strategy and implementation. You don't just

design solutions — you shape how the team thinks about complex technical challenges, guide clients

through decisions that will outlast any single engagement, and bring architectural clarity to the

messiest problems. When an engagement is technically complex enough to require real design work

before a single line of configuration is written, that's your territory.

You'll work pre-sales, in delivery, and post-delivery. The thread throughout is that clients and

teammates rely on you for the technical judgment others can't provide.

What You'll Do

Lead the design of complex,...