Technical Account Manager (TAM) - EMEA
AtScale, Inc.
Remote, South Africa
The Mission
AtScale is the semantic layer for modern data and AI. We bridge the gap between complex cloud data platforms, ike Snowflake, Databricks, and Google BigQuery, and the business users who need consistent, AI-ready analytics. We are looking for a Technical Account Manager (TAM) to help us redefine how the world handles business intelligence.
The Impact You’ll Make
In this role, you will serve as the senior post-sales technical leader responsible for ensuring our top enterprise customers successfully deploy, migrate, and realize sustained value. You will:
Technical Ownership & Production Health: Serve as the primary technical contact post-sale, monitoring system stability, performance, and scalability while proactively leading technical escalations to resolution.
Deployment Oversight & Strategic Guidance: Oversee complex implementations and migrations from legacy systems by providing expert advice on semantic layer design, platform strategy, and AI enablement.
Adoption, Value & Advocacy: Drive the usage of new capabilities and influence the product roadmap by representing field insights to our Engineering teams.
Why You’ll Love It Here
Ownership & Autonomy: You...
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