Technical Business Analyst – Microsoft Dynamics 365 CRM
Abstra
Remote, Worldwide
We are seeking an experienced Technical Business Analyst to support a large-scale commercial CRM transformation within a global enterprise environment. This role will serve as a key liaison between business stakeholders and technology teams, supporting the transition to Microsoft Dynamics 365 and helping translate business processes and requirements into scalable technology solutions.
Location:LATAM 100% Remote. Working hours are based on the US Central Time Zone. Minimum 6-hour overlap
About the Company:
Abstra is a fast-growing, Nearshore Tech Talent services company, providing top Latin American tech talent to U.S. companies and beyond. Founded by U.S.-bred engineers with over 15 years of experience, Abstra specializes in sourcing skilled professionals across a wide range of technologies to meet our clients’ needs, driving innovation and efficiency.
Key Responsibilities
Business & Requirements Analysis
Partner with business, technology, and functional stakeholders to understand processes, pain points, objectives, and technology needs.
Lead requirements discovery through interviews, workshops, process reviews, and analysis of existing systems and documentation.
Elicit,...
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