Training Lead - Change Management

Remote, South Africa

Job purpose:

As a Training Lead you will be responsible for leading training and development. You'll also be involved in the project management of all aspects of our training, including design, development and delivery. The ideal candidate will have experience with ITIL (IT Service Management) as well as an understanding of agile methodologies.

Requirements:

Knowledge of training planning, design and delivery processes, tools, techniques and methodologies, attendance management (scheduling, advancement, etc.),rewards and recognition systems, wellness and retention strategies

Experience with change management processes and the change management policies affecting your organization or project.

Knowledge of how to prepare, conduct and deliver training using a variety of learning technologies, including interactive courses, screen-based training and whiteboard content.

Skills assessment to identify baseline skills

Training infrastructure assessment

Training and performance support plan

Support management of the design, develop /customize training materials for virtual and face-to-face learning

Support management of the design, develop/customize digital materials

Support the...