V104 - Intake Specialist | Client Intake and Lead Management Specialist

Remote, Worldwide

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

Job Description:

Job Duck is seeking a compassionate and detail oriented Intake Specialist to support a legal practice by managing incoming inquiries, connecting with potential clients, and ensuring leads are accurately documented and followed up on. In this role, you will serve as an important first point of contact, helping prospective clients feel heard and supported while gathering the information needed for the legal team to evaluate their cases. You will manage intake communications by phone and email, maintain organized records in the CRM, and proactively follow up with leads to facilitate the screening process. The ideal candidate is empathetic, persistent, highly organized, and comfortable managing multiple priorities...