V104 - Intake Specialist | Legal Intake and Conversion Specialist

Remote, South Africa

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

Job Description:

Job Duck is seeking a highly organized, personable, and results-driven Intake Specialist to serve as the first point of contact for prospective clients seeking legal representation. In this role, you will manage incoming inquiries, conduct initial intake interviews, assess prospective clients against established firm criteria, and guide qualified leads through the consultation and onboarding process. You will play an important role in creating a positive first impression while ensuring that attorneys receive accurate, well-organized information before meeting with prospective clients. The ideal candidate is empathetic, confident communicating with individuals facing stressful situations, and comfortable...