VIP Account Manager
Growe Talents
Remote, Worldwide
Our client is an international online gaming company offering sports betting and casino services, with a significant presence in Latin America. Strategic focus is to deliver a high-quality, personalized gaming experience, leveraging advanced technology and localized services to cater to the preferences of the different Latin American players. Develop and launch own Casino Games, as well as operate own CRM, CS and Back-office platforms.
Perfect for those who aim to:
Manage a portfolio of LatAm VIP clients and provide personalized support to each user;
Build long-term client relationships through regular communication and proactive follow-ups;
Improve client engagement and retention through personalized promotions and campaigns;
Monitor client activity and identify opportunities to improve portfolio performance;
Coordinate with internal teams to resolve client issues and ensure a high level of service;
Welcome new VIP clients, re-engage inactive users, and maintain accurate client records.
Experience you’ll need to bring:
Previous experience in VIP account management, customer support, sales, or a similar client-facing role;
Strong English communication skills - Upper...
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